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You see checkpoint with a “odd” icon that looks like this You can right click on the checkpoint but you will not find an option to apply or delete it.
We’re going to show you how to remove lingering Backup checkpoints from a Hyper-V Virtual Machine that where not properly removed after a backup on Windows Server 2012 R2 Hyper-V.
This also applies to existing users who install the Desktop Agent on another desktop. See Moving Desktop Agent users to a new network user data folder.
The new installation uses the existing user settings and stores data in the user’s existing user data folder. A desktop user ran the Desktop Agent and received an error indicating “Unable to configure the Desktop Agent.
If it works than you know your OS and backup software are fine.
If it works it would then point to your backup hardware.